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Troubleshooting

I'm not getting notifications

Last verified: May 2026

Symptoms

Block-start, AI-drift, and session-summary notifications never appear on screen. Or they appear briefly and disappear before you can read them.

Likely causes

  • Notification permission was denied on first launch and never re-prompted.
  • macOS Focus mode (Do Not Disturb, Work, Sleep) is suppressing FocusDragon notifications.
  • Notification style is set to Banners (auto-dismiss) instead of Alerts (stay until dismissed).

Step-by-step fix

  • 1. Open System Settings → Notifications → FocusDragon.
  • 2. Toggle Allow Notifications On.
  • 3. Set Alert Style to Alerts (not Banners) if you want them to stay until you dismiss.
  • 4. Enable Show in Notification Centre and Show on Lock Screen as you prefer.
  • 5. Open Control Centre (top-right of the menu bar) and check that Focus / Do Not Disturb is off — or add FocusDragon to its allow-list under System Settings → Focus → Allowed Apps.
Block enforcement does not depend on notifications. Even with notifications off, blocks still block — you just won't see the surface-level pings.

Still stuck? Contact support at hi@focusdragon.app with your macOS version and which specific notifications are missing (block start, AI drift, session end).

Still stuck? Contact support