Last updated: 17 August 2026
FocusDragon Pro is a one-time purchase of $29.99 ($9.99 with a verified academic email). If you change your mind, email us within 14 days of your purchase and we will refund it in full. You do not need to give a reason.
This policy covers one-time purchases of FocusDragon Pro made through our payments partner. The free tier is free forever and involves no payment, so there is nothing to refund. FocusDragon Pro is not a subscription — there is no recurring charge to cancel and nothing renews.
Email hello@focusdragon.app from the address on your FocusDragon account, and say that you would like a refund. Using your account address is what lets us match the request to the purchase without asking you for card details, which we never need and never want. We aim to reply within two business days.
Refunds are issued by our payments partner back to the original payment method. Once processed, the money typically reaches you within 5–10 business days, depending on your bank or card issuer. We do not charge a fee for processing a refund.
When a refund is issued, the Pro features it paid for — locked blocks, bulletproof strictness and full statistics — are removed from your account. The free tier keeps working, and your block lists, settings and statistics stay on your Mac. Nothing is deleted from your device.
Contact us either way — email hello@focusdragon.app and we will take it from there. Where a purchase was made as an in-app purchase on the App Store, Apple processes the payment and so the refund is ultimately issued by Apple rather than by us; that is a plumbing detail, not your problem to solve. Get in touch and we will tell you exactly what to do and support the request from our side.
Nothing in this policy limits rights you already have under law. Consumers in the EU and UK retain the statutory 14-day right of withdrawal where it applies, and consumers elsewhere keep whatever local protections apply to them. Where a statutory right is more generous than this policy, the statutory right wins.
Email hello@focusdragon.app. A real person reads it. If you are unsure whether your situation is covered, ask anyway — we would rather answer than have you assume the answer is no.